HewerConstruction CRM

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Replies within one business day (Mon–Fri, ET). Urgent payment or login problems are handled the same day.

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Frequently asked

How do I log in?

Enter your mobile number on the login screen and tap 'Send code'. You will receive a 6-digit SMS within a few seconds. Enter the code to log in. The code expires in 10 minutes — if it doesn't arrive within 1 minute, tap 'Resend'.

I'm not receiving the SMS code.

Confirm your number is correct (US +1 format). Check that your phone has signal and that your carrier isn't blocking short-code SMS. If you still don't receive it, email support@hewer.app and we'll verify your account is provisioned.

How do I clock in?

Open the crew app, go to Today, tap the job card, then tap 'Clock In'. For travel jobs, you'll see two buttons: 'Clock In From Home' (verifies you're at your home base and starts drive-time tracking) and 'Clock In On Site' (verifies you're at the job site).

How do I upload job photos?

Open the job, go to the Photos tab, and tap the camera icon. You can choose 'Take photo' or 'Choose from gallery'. After capture, tag the phase (Before / During / After / Site Visit). Photos upload in the background — you can keep working while they sync.

Why don't I see pricing on the crew app?

By design. Hewer never shows pricing on the crew app. Your earnings (hours × your hourly rate) are visible in the Earnings tab. Job pricing is for the office side only.

How do I change my language?

Open the Profile tab and tap Language. Choose English, Spanish or Russian. The change takes effect immediately and is saved to your account.

I lost my phone. How do I sign out of the old device?

Email support@hewer.app — we can revoke the session on the lost device and any registered push notification tokens. Then sign in on your new phone with the same number.

Delete your account

To delete your login, email privacy@hewer.app from your account email. Deleting your login doesn't delete the job, invoice and payment records you're part of; those belong to the company that runs the account, and it decides how long to keep them.

Request account deletion

Before a company closes its Hewer account, ask us and we'll export its data. After it closes, we delete its data within 90 days.

What's this charge on my statement?

LINK.COM* HEWER CRM is your Hewer subscription. Stripe's Link processes Hewer billing, which is why your receipt says "Sold through Link." Questions about a charge? Email support@hewer.app.

About Hewer

Hewer is an all-in-one CRM for construction businesses of any trade. Each company sets up accounts for its own employees, contractors, and active clients.

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